Privacy & Return Policy

PRIVACY & RETURN POLICIES
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being
used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to
identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear
understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number,
credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or
marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.

How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access
rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted
via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of
your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that
enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use
cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on
previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data
about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through
your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to
modify your cookies.
If users disable cookies in their browser:
If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and
some of our services will not function properly. However, you can still place orders. Your order Will no longer remember shopping cart contents after session is ended.

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Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links:

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and
independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we
seek to protect the integrity of our site and welcome any feedback about these sites.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience
for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.
Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based
on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content

We have implemented the following:
• Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as
the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad
service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network
Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches
well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting
personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information
being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our
website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:
• Via Email

Users are able to change their personal information:
• By emailing us
• By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts
parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what
operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a
significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how
they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in site notification
• Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data
collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data
users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data
processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right
to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can
and we will promptly remove you from ALL correspondence.

 Shipping Policy/Delivery Policy
“Please be assured that your items will ship out within two days of purchase. All orders will be sent using USPS services. Sorry but we cannot ship to P.O. Boxes.
If you’re trying to estimate when a package will be delivered, please refer to package tracking information sent to you for your order via email, or by contacting us at spokeskins@yahoo.com.
Credit card authorization and verification must be received prior to processing and shipping any order.

If you require expedited shipping, please contact us at spokeskins@yahoo.com for updated charges.
SHIPPING AND HANDLING COSTS:
Shipping & handling costs are charged per item and reflected in the shopping cart at time of purchase.
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state
orders will be charged 7.5% sales tax

Refund & Return policy on returns and or change of color:
No refunds or returns are offered for parts, or hardware. All parts and Accessories and covered by manufacturers warranty. All returns for parts and hardware are handled by the manufacturer. For spoke skins we accept returns, but item must not be damaged or cut, should receive back in the same condition it was received
and we will credit your account as soon as we receive the item back.
All returns of skins only should be sent to :
Spokeskins
188 El Cerrito Circle
Ventura, CA, 93004

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Spokeskins
188 El Cerrito Circle
Ventura, CA, 93004
spokeskins@yahoo.com
805-232-8408